Free Shipping on Orders Over £50  ·  Made to Order  ·  Personalised for You

بسم الله الرحمن الرحيم

FAQ · Tasbeeh Boutique

Asked & answered.

The questions Athea gets asked most, answered honestly. If yours isn’t here, just ask — she reads every message herself.

How does personalisation work?

When you add a piece to your basket, you'll be asked for the name or wording you'd like on it. Athea then writes or engraves it by hand onto your tasbeeh — no two pieces come out exactly the same, and that's the point.

How long until my order is dispatched?

Every piece is made to order, and Athea dispatches within 72 hours of your order coming in. You'll get an email confirmation when it's on its way.

How long does delivery take?

UK delivery usually takes 2–3 working days once dispatched. So from clicking order to your letterbox is typically under a week.

Do you ship internationally?

Yes, we ship worldwide. International delivery times vary by destination — typically 7–14 working days. Any customs charges are the responsibility of the recipient.

Can I return a personalised item?

Because each piece is made to order with your chosen name, personalised items can't be returned for a change of mind. But if anything arrives damaged or isn't right, email us and Athea will sort it — that's a promise.

What if the name is misspelt?

If the mistake is ours, we'll remake your piece free of charge, no quibbles. Do double-check your spelling at checkout though — the name is copied exactly as you type it.

What are the tasbeehs made from?

We use quality natural and glass beads with durable stringing, chosen to feel good in the hand for daily dhikr. Each product page lists the exact materials for that piece.

Is gift wrapping available?

Every order arrives beautifully packaged as standard — most of our pieces are bought as gifts for Eid, weddings and new babies, so presentation matters to us. If it's going straight to the recipient, let us know and we'll leave the invoice out.

Can I order in bulk for a wedding or event?

Yes — personalised tasbeehs make lovely wedding and Eid favours. Email us with the quantity and date you need them by, and Athea will let you know what's possible.

How do I care for my tasbeeh?

Keep it away from water and perfume, and store it in its pouch when not in use. With a little care, the personalisation will stay beautiful for years.

فَاذْكُرُونِي أَذْكُرْكُمْ

So remember Me — I will remember you.

Qur'an 2:152 · Surah al-Baqarah

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