Made in days, not weeks.

We ship worldwide from the United Kingdom. If your country appears at checkout, we can reach you — and if it doesn’t, email tasbeehboutique@gmail.com and we’ll look into it for you.

Delivery is calculated by destination and shown in full at checkout before you pay — there are no charges added afterwards. Prices on the site are in pounds sterling.

Orders travelling outside the UK may attract import duty, VAT, or a handling fee in the destination country. These are set by that country’s customs authority, not by us, and are the recipient’s responsibility. We can’t predict them or refund them, and we can’t mark parcels as gifts or understate their value on customs forms.

Your dispatch email carries the tracking details for your parcel. If it’s been more than a few days since dispatch and tracking hasn’t moved, email us with your order number and we’ll chase the courier.

We post to the address exactly as entered at checkout, so please double-check it before paying — especially the postcode and any flat or unit number. If you spot a mistake, email us immediately: we can usually correct it before dispatch, but once a parcel has left we can’t redirect it, and we can’t refund an order lost to an incorrect address.

If tracking shows delivered but nothing reached you, check with neighbours and any safe place first — that resolves most cases. If it still hasn’t turned up, email us within 21 days of dispatch and we’ll open an enquiry with the courier, then resend or refund you in full.